Problematic milk powder (what should I do if there is a problem with the milk powder purchased on JD.com)

Hello fellow veterans, I believe many people do not know much about problematic milk powder, so today I will share with you about problematic milk powder and JD.com The above knowledge about what to do if there is a problem with the milk powder you bought, I hope it can help you and solve some of your confusions, let’s take a look below!

Contents of this article

  1. How to detect problems with milk powder
  2. Where to complain if there is a problem with milk powder quality
  3. What are the problematic goat milks exposed by CCTV
  4. Is it a problem with the milk powder if the milk powder does not dissolve and there are lumps?
  5. Is there really something wrong with Feihe Zhuorui milk powder
  6. What should I do if there is something wrong with the milk powder I bought on JD.com
  7. 1. How to detect if there is a problem with milk powder

    1. Check whether there is a problem with milk powder Problems can be solved through the following steps:

    2. First, check the production date, shelf life and manufacturer information on the milk powder packaging to ensure that the milk powder is not expired and From a trusted manufacturer.

    3. Secondly, you can conduct a sensory inspection to observe whether the color, smell, texture, etc. of the milk powder are normal.

    4. Finally, you can conduct a simple test, such as adding milk powder to warm water to observe whether the dissolution is normal, and try feeding it to the baby to observe whether the baby has any symptoms of discomfort. . If the above steps are normal, the milk powder can be used with confidence. If you have any doubts, it is recommended to consult professionals or relevant departments.

    2. Where to complain if there is a problem with milk powder quality

    1 . Negotiate with the manufacturer in a timely manner and request reasonable compensation. 2. Call the manufacturer’s consultation hotline directly. 3. If the first two negotiations fail, call 12315 to complain. 4. Directly bring the problematic product to the local Administration for Industry and Commerce Quality for product quality verification and confirmation. If there is a product problem, present relevant verification materials and file a lawsuit in the local court. Hope this helps you

    3. What are the problematic goat milks exposed by CCTV

    1. First, it does not comply with the national food safety standards There are 11 batches of standard samples, involving 6 companies, namely: Golden Infant Formula Goat Milk Powder (Stage 1) produced by Xi\’an Xiyangyang Biotechnology Co., Ltd., New Bellando Infant Formula Goat Milk Powder (Stage 1), Guaneryou Gold Infant Formula Goat Milk Powder (Stage 1), Guaneryou Infant Formula Goat Milk Powder (Stage 1)

    2. Second, selenium was detected to be inconsistent. According to the national food safety standards, sodium does not meet the value stated on the product packaging label; \”Ennengjia\” brand infant formula goat milk powder (stage 1) and \”Ennengjia\” brand gold infant formula goat milk powder produced by Shaanxi Shengtang Qinlong Dairy Co., Ltd. 1 paragraph).

    3. Third, the detected linoleic acid and selenium did not meet the national food safety standards, and the copper did not meet the stated value on the product packaging label; Shuixian Guxiang Dairy Co., Ltd. produces Baobijian older infant formula milk powder (stage 2) and Baolehui infant formula milk powder (stage 3).

    4. Fourth, the ratio of trans fatty acids to total fatty acids was detected not to meet the national food safety standards; the Golden Cradle Infant Formula Milk Powder produced by Zhaozhou County Cradle Dairy Co., Ltd.

    5. Fifth, it was detected that the ratio of docosahexaenoic acid to eicosadonic acid does not meet the national food safety standards; the infant formula produced by Heilongjiang Chenying Dairy Co., Ltd. Milk powder (paragraph 3).

    6. Sixth, vitamin C was found not to meet the national food safety standards; Orisa produced by Xi\’an Hongxing Dairy Co., Ltd. One batch of infant formula goat milk powder (stage 3) was found to contain folic acid that did not meet national food safety standards.

    4. The milk powder was not powdered. Is it a problem with the milk powder if there are clumping?

    1. If the milk powder is damp or expired, clumping may occur. Of course, if these are ruled out. Factors, then you need to consider the poor quality of milk powder

    2. If the method of preparing milk powder is incorrect, there may be agglomeration when preparing milk powder. It is best to choose warm water instead of boiling or cold water. You should put the water first and then the milk powder, so that the milk powder is fully stirred in the warm water

    5. FeiheIs there really a problem with Zhuorui milk powder?

    Feihe Zhuorui’s nutritional formula is relatively rich in additions. The basic fortified formula adds ARA, DHA, taurine, and nucleic acid. It contains 6 glycosides, choline and prebiotics, of which the added amount of DHA is 3.84mg/100kj, which is higher than the average DHA content of milk powder on the market. The special fortified formula adds a total of 7 ingredients, namely OPO structural lipids, lactoferrin, casein phosphopeptide (CPP), probiotics, lutein, MFGM milk fat globule membrane and cephalin group.

    6. What to do if there is a problem with the milk powder purchased on JD.com

    1. If there is a problem with the milk powder purchased on JD.com, you can take the following measures:

    2. Preserve evidence: First, save all information related to the milk powder, Including purchase records, invoices, product photos, communication records with merchants, etc. This evidence may be very important in subsequent processing.

    3. Contact the merchant: You can try to communicate with the merchant, express your concerns about the quality of the milk powder, and request a return or exchange. During communication, try to remain calm and rational, and be careful to leave communication records for subsequent needs.

    4. Complain to JD customer service: If communication with the merchant fails, you can call JD customer service number and complain to JD customer service about the problem. JD customer service may help you solve your problem, or provide you with solutions such as returns and exchanges.

    5. Complain to relevant departments: If the above measures fail to solve the problem, you can complain to the China Consumers Association or relevant regulatory authorities. These departments may investigate the problem and take appropriate action.

    6. Legal means: If the problem is serious and you think it is necessary, you can consider seeking legal help and solving the problem through legal means.

    7. In short, if there is a problem with the milk powder you purchased on JD.com, don’t panic and deal with it calmly. First keep the evidence, and then try to communicate with the merchant or JD customer service. If the problem cannot be solved, you can complain to the relevant department or seek legal help. Hope the above information is helpful to you.

    Okay, this article ends here. If it can help everyone, please pay attention to this site!

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